Medical & Business
Kennewick, WA 99336
Meet the Staff
Kristi McClanahan, Owner
Kristi McClanahan, founder and CEO of Medical Billing and Consulting, LLC moved to the Tri-Cities in 2001 from Eugene, Oregon where she was born and raised. She attended the University of Oregon, studying Psychology and Education. While attending college, she worked for an OB/GYN office providing clerical support and working her way up to the business office. After finishing her degree, she worked for a Neurosurgeon in the business office as well as accounts receivable. She then worked managing the office for a General Surgeon here in the Tri-Cities as well as for Kennewick General Hospital before starting up Medical Billing and Consulting, LLC in 2003. Working from the ground up, with the help of a few loyal employees who have been with the company since day one, she has built a successful business staying local and loyal to the Tri-Cities community.
Kayla Noyes, Front Office
Being in charge of MBC’s Front Office, Kayla handles the day-to-day operations to help promote a healthy work environment in and around the office. Although new to MBC Kayla has quickly become a valuable asset to the company, demonstrating positivity and a good work ethic.
Kayla’s experience gives her exceptional customer services skills. Give our office a call and Kayla will be the first one to greet you.
Aislinn Hansen, Office Manager
Aislinn Hansen is the Office Manager for Medical Billing & Consulting and has been guiding our team since 2004. She brings with her over 16 years of experience in the administrative side of medicine. Aislinn also has 11 years of experience in office management. Before joining Medical Billing & Consulting Aislinn provided billing for a local medical laboratory.
Aislinn’s dedication to the company allows her to provide exceptional service to all of our clients. If you have a question or concern that Aislinn does not know the answer to she is dedicated to finding the answer.
Her positive attitude helps her in managing a well-rounded and satisfied office staff.
Jennifer Lollar, Revenue Cycle Specialist
Jennifer joined Medical Billing & Consulting in 2012 after getting her degree in Medical Billing. Jennifer’s experience in the medical billing industry has cultivated her vast knowledge in understanding insurance reimbursement and the medical billing process as a whole.
In addition to being an expert in the field of reimbursement and allowables Jennifer also has proven to be well versed in the medical billing process expanding her knowledge to accounts receivable. As well as navigating the endless challenges associated with overpayments, recoupments and refunds.
Have a question regarding the how an insurance processed a claim or why there is a remaining balance? Jennifer is the person you should speak to.
Courtney Raeder Billing Specialist
In 2015 Courtney joined the Medical Billing & Consulting team. Courtney is very focused and diligent, which is a valuable asset in working accounts receivable and pursuing insurance companies for maximum reimbursement.
Courtney specializes in the billing, coding, accounts receivable and patient interaction satisfaction for Wound Healing, Hyperbaric Oxygen Therapy, and Bariatric Surgery.
Courtney attended South Dakota State University and Washington State University.
Diana was one of the first employees to join Medical Billing & Consulting in 2003.
She brings with her a background working in the medical industry, including her 5 years as a dental assistance and 3+ years an office manager for a general surgeon.
Diana also has extensive experience with medical transcription, making her well versed in medical terminology and helping her gain fast knowledge and understanding in medical coding.